Privacy policy
Last updated: June 8, 2026
Nautivy operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Nautivy is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
1. Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
§ Contact details: Including your name, billing address, shipping address, phone number, and email address.
§ Financial information: Including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, payment confirmation, and other payment details.
§ Account information: Including your username, password, security questions, preferences, and settings.
§ Transaction information: Including the items you view, put in your cart, add to your wishlist, purchase, or cancel, and your past transaction history.
§ Communications with us: Including the information you include in communications with us, for example, when sending a customer support inquiry.
§ Device information: Including information about your device, browser, or network connection, your IP address, and other unique identifiers.
§ Usage information: Including information regarding your interaction with the Services, including how and when you interact with or navigate our website.
2. Personal Information Sources
We may collect personal information from the following sources:
§ Directly from you: When you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
§ Automatically through the Services: Collected from your device when you use our products or services, visit our website, and through the use of cookies and similar technologies.
§ From our service providers: When we engage third parties (such as fulfillment platforms and vendors) to enable certain technologies and when they collect or process your personal information on our behalf.
§ From our partners or other third parties.
3. How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
· Provide, Tailor, and Improve the Services: We use your personal information to perform our contract with you, process your payments, fulfill your orders, remember your preferences, send notifications related to your account, arrange for shipping directly through our supply network, enable you to post reviews, and create a customized shopping experience.
· Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as to send promotional communications by email or text message, and to show you online advertisements based on your activity.
· Security and Fraud Prevention: We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding potential fraudulent, illegal, unsafe, or malicious activity, and secure our services.
· Communicating with You: We use your personal information to provide you with customer support and maintain our business relationship with you.
· Legal Reasons: We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government agencies.
4. How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
§ With Shopify and Core Vendors: Shared with Shopify, global vendors, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, and direct order fulfillment/shipping).
§ With Business and Marketing Partners: To provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity.
§ Upon Your Direction/Consent: When you request or consent to our disclosure of certain information to third parties, such as through your use of social media widgets or login integrations.
§ Corporate Actions: In connection with a business transaction such as a merger, or to protect and defend the Services, our rights, and the rights of our users.
5. Relationship with Shopify
Our store is hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve their ecosystem. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside.
To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy.
6. Third-Party Websites and Links
The Services may provide links to websites or online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies. We do not guarantee and are not responsible for the privacy or security of such sites.
7. Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the details below to request that it be deleted.
8. Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts.
9. Your Rights and Choices
Depending on where you live (such as the US, UK, CA, or Australia), you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute:
§ Right to Access / Know: Request access to personal information that we hold about you.
§ Right to Delete: Request that we delete personal information we maintain about you.
§ Right to Correct: Request that we correct inaccurate personal information.
§ Right of Portability: Receive a copy of your personal information or request that we transfer it to a third party.
§ Right to Opt-Out of Targeted Advertising: You may have a right to opt out of the "sale" or "sharing" of your personal information for targeted advertising purposes.
§ Global Privacy Control (GPC): If you visit our website with the Global Privacy Control opt-out preference signal enabled, we will automatically treat this as a request to opt-out for that specific device and browser. To learn more, visit Global Privacy Control.
§ Managing Communication Preferences: You may opt out of receiving promotional emails at any time by using the unsubscribe link displayed at the bottom of our emails.
For United Kingdom (UK) Residents:
Subject to local law exceptions, you have the right to object to processing, request restriction of processing, or withdraw consent where we rely on consent to process your data.
We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests.
10. International Transfers
Please note that we may transfer, store, and process your personal information outside the country you live in, including transfers to data centers globally to facilitate international shipping and supplier processing. If we transfer your personal information out of the United Kingdom, we will rely on recognized transfer mechanisms like the UK International Data Transfer Agreement (IDTA) or Standard Contractual Clauses (SCCs), unless the data transfer is to a country that has been determined to provide an adequate level of data protection.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date.
12. Contact Us
Should you have any questions about our privacy practices, this Policy, or if you would like to exercise any of the rights available to you, please contact us at:
v Email: support@nautivy.com